Marketplaces · Intermediation platforms

Trust who sells — and who buys

A marketplace lives on confidence between strangers. Weak seller onboarding, inconsistent age gates, and fragmented records create fraud, disputes, and regulatory exposure — especially across web, app, and partner channels.

Delivery driver with packages next to a van

Why this matters

Platforms that connect buyers and sellers must know who is on each side of the transaction — not only for restricted categories, but to reduce fraud, chargebacks, and reputational risk at scale.

Sellers

Onboard with real identity, cut fake listings and fraudulent merchants, and keep a defensible record when disputes or regulators ask questions.

Buyers

Apply age assurance and identity checks at checkout for regulated categories — consistently across your storefront, app, and integrated partners.

What marketplace teams face

Every channel has its own rules — owned store, app, third-party sellers, classifieds. Staying consistent with fragmented verification tools is where most platforms lose control.

  • Seller onboarding that confirms little beyond an email address.
  • Restricted categories without a reliable, repeatable age gate at checkout.
  • Different verification logic per channel — web, app, API partners.
  • Disputes and chargebacks with no clear record of what was checked.
  • Identity fraud and synthetic profiles slipping through weak flows.
  • Testing new verification rules without affecting live transactions becomes a side project.
Shopper completing a purchase on a smartphone

How Qonclor helps

You gain infrastructure focused on identity and age decisions — with outputs your operations, risk, and compliance teams can use and explain.

  • One flow for sellers and buyers

    Document, selfie, and official data on the same path — fewer vendors, less integration debt, fewer failure points.

  • Clear outcome: allow, block, or review

    Structured decisions with confidence and risk — without interpreting raw third-party payloads during peak sales.

  • History when someone asks

    Every check leaves a trail. Legal and operations can look it up without patching spreadsheets.

  • Data handled with care

    We minimize what we process and store — less exposure for users and for you under LGPD.

  • Test before going live

    Tune seller and buyer policies in a safe environment before they affect real transactions.

  • Operations dashboard

    Volume, exceptions, and trends visible to operations, risk, and product.

How it works in practice

  1. 1

    Define when to verify — seller onboarding, listing publish, checkout, or delivery handoff.

  2. 2

    The user submits document, selfie, or data; Qonclor checks behind the scenes.

  3. 3

    You receive the result: approve, block, or route to manual review.

  4. 4

    Your platform applies the business rule; Qonclor keeps the record.

  5. 5

    Your team monitors in the dashboard — no scramble when a dispute or audit request lands.

Operations team discussing logistics in a warehouse setting

Frequently asked questions

Does Qonclor replace listing moderation or marketplace policies?

No. We specialize in identity and age verification decisions. Listing review, category policies, and dispute resolution stay with you — we take the weight of reliable verification off your plate.

Does it work in Brazil?

Yes. The flow includes CPF validation and biometric confirmation, suited to marketplaces serving Brazilian buyers and sellers.

How long to get started?

Platforms with digital onboarding or checkout already in place often go live in weeks — far less than integrating multiple vendors on your own.

Do you store documents and selfies forever?

Not necessarily. You define retention; sensitive evidence can be discarded after verification while keeping a record of the decision.

Ready to build more trust into your marketplace?

Tell us how you operate — channels, volume, and what worries your team most. We will put together a focused demo, no strings attached.

Schedule a demo

This page describes product capabilities. For legal and regulatory decisions, consult your advisors.